I absolutely love this dress. The color is perfect and as shown in photo. When I received my dress, it was defective (one if the straps were detached). I called customer service, and I received a new replacement dress within 2 business days. I'm very happy with the quick response. The defective dress was sent back via RMA and shipping fee was covered. I was also given a gift card of $10 for the inconvenience, which was a nice touch. I didn't expect that. So overall, I'm happy with my purchase and I have a great customer service experience.

The material on the dress is very nice, the length 2 inches too long, but wearing higher heels will fix that. It is overall a good fit for my body, except for the bust area, one side will require taping do that my tatas don't get exposed. Also the strings for the criss cross in the back would be better if it's 6 inches longer, do that it's easier to work with. I'm not petite and my back is on the muscular/wider side, so the current length of the criss cross straps are *Photo finish* as I managed to tie it into a small secure bow.